Effective date: 1/15/2026
These Terms of Service (“Terms”) constitute a legally binding agreement between Bomdiu SINGLE MEMBER PC (hereinafter “Provider”, “we”, “us”, or “our”) and the legal entity or sole trader that registers for, accesses, or uses the Bomdiu suite of B2B products for the food & beverage industry (hereinafter the “Customer” or “you”) (the “Service” or “Platform”).
Depending on how you use the Service, you may act as a Supplier and/or a Buyer (as defined below). Role-specific obligations apply in addition to these general Terms.
By registering for an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.
The Service is intended solely for business use (B2B). By using the Service, you represent and warrant that you are acting for purposes relating to your trade, business, craft, or profession. Consequently, legislation regarding consumer protection (including Greek Law 2251/1994) does not apply to this agreement.
Bomdiu provides a suite of software products and technical infrastructure to facilitate B2B operations in the food & beverage industry, including ordering, data synchronization, and business intelligence. We are an independent contractor and not an agent, employee, or partner of any Supplier or Buyer.
We are not a party to any sales transaction facilitated through the Service. We do not take title to goods, possess inventory, or handle logistics.
The Service may connect to your enterprise resource planning (ERP) systems and other third-party services (“Connected Services”). You are responsible for: (a) ensuring you have the right to connect such systems; (b) the accuracy of data transferred; (c) compliance with any third-party terms of service. Bomdiu is not responsible for the availability, functionality, or data integrity of Connected Services.
You are responsible for maintaining the confidentiality of your login credentials. You accept responsibility for all activities that occur under your account. You must notify Bomdiu immediately of any unauthorized use.
You may grant access to employees or contractors (“Authorized Users”). You are liable for the actions or omissions of your Authorized Users as if they were your own.
Subject to these Terms and payment of applicable fees, Bomdiu grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business operations.
All rights, title, and interest in the Service, including the software, code, design, trademarks, and “Bomdiu” brand, remain exclusively with the Provider.
You retain ownership of your Customer Data. However, you grant Bomdiu a worldwide, royalty-free license to:
You agree not to:
If you provide suggestions, ideas, or feedback regarding the Service (“Feedback”), you grant Bomdiu a perpetual, irrevocable, royalty-free license to use such Feedback for any purpose without restriction or compensation to you.
The Service uses artificial intelligence and machine learning technologies to assist with extracting, organizing, and processing business data from documents such as invoices, orders, and catalogs.
AI-assisted features are provided as tools to improve efficiency. You are solely responsible for reviewing and verifying all AI-extracted or AI-processed data before relying on it. Bomdiu does not guarantee the accuracy, completeness, or reliability of AI-generated outputs.
AI-assisted processing is designed to support, not replace, human decision-making. No automated decisions with legal or similarly significant effects are made solely by AI without human review.
Customer Data processed by AI features may be transmitted to third-party AI service providers (sub-processors) as listed in our Privacy Policy. Such processing is subject to our data protection obligations and the sub-processor’s security measures.
The following obligations apply to Customers using the ordering features of the Service.
If you use the Service as a Supplier, you agree that:
The following obligations apply to Customers using the ordering features of the Service.
If you use the Service as a Buyer, you agree that:
Fees for the Service are set forth in the applicable subscription plan, order form, or other written commercial agreement between you and Bomdiu (the “Subscription Plan”). Unless otherwise stated, subscription fees are billed in advance on a monthly basis.
Fees are exclusive of VAT and other taxes. You are responsible for paying all applicable taxes associated with your use of the Service.
Unless otherwise stated in the Subscription Plan, payments are due upon the invoice date. Unpaid amounts may result in suspension of Service access. If an account remains suspended for fourteen (14) days, Bomdiu reserves the right to terminate the Agreement.
Both parties agree to comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Greek data protection laws.
To the extent Bomdiu processes personal data on your behalf (e.g., employee names, contact details of buyers), Bomdiu acts as a Data Processor and you act as the Data Controller.
You consent to our use of sub-processors to provide the Service, including infrastructure providers, AI service providers, and other third-party services. A current list of sub-processors is available in our Privacy Policy. We will notify you of material changes to sub-processors.
Our collection and use of personal data in connection with the Service is described in our Privacy Policy.
“Confidential Information” means all non-public information disclosed by a party that is designated as confidential or effectively confidential by its nature (e.g., pricing lists, software code).
The receiving party agrees to: (i) hold Confidential Information in strict confidence; (ii) not disclose such information to any third parties (except to professional advisors bound by confidentiality); and (iii) use such information only to fulfill its obligations under these Terms.
Confidentiality obligations do not apply to information that: (i) becomes public knowledge through no fault of the receiving party; (ii) was known to the receiver prior to disclosure; or (iii) is required to be disclosed by law.
Each party’s confidentiality obligations under this Section will continue during the term of this Agreement and for five (5) years thereafter; however, confidentiality obligations for trade secrets will continue for so long as such information remains a trade secret under applicable law.
If the receiving party is required by law, regulation, or court order to disclose Confidential Information, it will (to the extent legally permitted) provide the disclosing party with prompt notice and reasonably cooperate (at the disclosing party’s expense) in seeking to limit or protect such disclosure.
We use commercially reasonable efforts to make the Service available 24/7, excluding planned downtime.
We will typically schedule maintenance between 12:00 AM and 5:00 AM (EET). We will provide at least forty-eight (48) hours’ notice for maintenance expected to cause downtime, except for emergency security updates.
From time to time, we may invite you to try “Beta”, “Staging”, or “Trial” features at no charge. You acknowledge that these Beta Services are for evaluation purposes only. Bomdiu will have no liability for any harm or damage arising out of or in connection with a Beta Service.
In addition to suspension for non-payment (Section 9.3), Bomdiu may suspend your access to the Service, in whole or in part, if: (a) you violate the Acceptable Use Policy; (b) your use poses a security risk to the Service or other customers; (c) suspension is required by law or court order; or (d) you breach any material term of this Agreement. Where feasible, we will provide advance notice and an opportunity to cure before suspension, except in cases of imminent harm or legal requirement.
The Platform generally displays products and Suppliers based on objective criteria such as: (a) alphabetical order, (b) the Buyer’s search terms, or (c) the Buyer’s specific “Favorite” lists. Unless explicitly marked as “Sponsored,” no Supplier receives preferential ranking in exchange for payment.
Bomdiu does not apply differentiated treatment that gives itself an advantage over other Suppliers on the Platform (i.e., we do not sell our own F&B products in competition with you).
Business users may submit complaints regarding: (a) alleged non-compliance by Bomdiu with Regulation (EU) 2019/1150; (b) technological issues directly related to the Service; or (c) measures taken by Bomdiu relating directly to the provision of the Service that affect the complainant.
Complaints may be submitted free of charge by emailing contact@bomdiu.com with the subject line “P2B Complaint”. We will process complaints in a reasonable timeframe, based on principles of transparency and equal treatment, and we will communicate the outcome in plain and intelligible language. We will publish and periodically update information on the functioning and effectiveness of this complaint-handling system.
If a dispute cannot be resolved through our internal complaint-handling system, either party may request mediation in good faith. Bomdiu is willing to engage with at least the following mediators:
Mediation is voluntary and does not affect either party’s right to initiate judicial proceedings at any time. Bomdiu will bear a reasonable proportion of the total costs of mediation in each individual case, as determined in accordance with Regulation (EU) 2019/1150.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Bomdiu does not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the Service will be accurate or reliable; or (d) any errors in the Service will be corrected.
This disclaimer does not affect any warranties that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless Bomdiu and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Data or Synchronized Data; (b) your violation of these Terms or applicable law; (c) your breach of the Acceptable Use Policy; (d) any claim that your data infringes or misappropriates third-party intellectual property rights; or (e) your use of Connected Services.
Bomdiu agrees to indemnify, defend, and hold harmless you from and against any third-party claims that the Service itself (excluding Customer Data and Connected Services) infringes or misappropriates such third party’s intellectual property rights, provided that you: (a) promptly notify Bomdiu of the claim; (b) give Bomdiu sole control of the defense and settlement; and (c) provide reasonable cooperation.
This indemnity does not apply to claims arising from: (i) your Customer Data or Synchronized Data; (ii) use of the Service in violation of these Terms or outside the scope of the license granted; (iii) modification of the Service by anyone other than Bomdiu; or (iv) combination of the Service with products, services, or software not provided by Bomdiu, where the claim would not have arisen but for such combination.
If the Service becomes, or in Bomdiu’s opinion is likely to become, subject to an infringement claim, Bomdiu may at its option: (a) procure the right for you to continue using the Service; (b) replace or modify the Service to make it non-infringing; or (c) terminate the affected Service and refund any prepaid fees for the unused period.
To the maximum extent permitted by applicable law, Bomdiu shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
Notwithstanding the above:
To the maximum extent permitted by applicable law, Bomdiu’s total aggregate liability arising out of or related to this Agreement shall not exceed the total amount paid by you to Bomdiu for the use of the Service in the six (6) months preceding the event giving rise to the claim.
This cap applies in the aggregate to all claims, whether in contract, tort (including negligence), or otherwise. Nothing in this Section limits liability that cannot be limited under applicable law.
You may terminate your subscription by providing thirty (30) days’ written notice.
Either party may terminate this Agreement immediately if the other party materially breaches these Terms and fails to cure such breach within fourteen (14) days of written notice.
Upon termination, you will have a period of thirty (30) days (“Retrieval Window”) to export your Customer Data. After the Retrieval Window, Bomdiu will delete or anonymize Customer Data in accordance with our data retention policy and applicable law.
Notwithstanding the foregoing, Bomdiu may retain limited Customer Data in backups, logs, and archival systems for a reasonable period of time, and may retain information as required to comply with legal obligations, resolve disputes, enforce these Terms, or for security and fraud prevention purposes. Where feasible, such retained data will be isolated and access-restricted.
These Terms are governed by the laws of the Hellenic Republic (Greece).
The official language of these Terms is English. If we provide a translation of these Terms into any other language (e.g., Greek, French, Spanish), the English version shall govern in the event of a conflict, to the extent permitted by local law.
Bomdiu shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
You may not assign or transfer these Terms or any rights or obligations hereunder without Bomdiu’s prior written consent. Bomdiu may assign these Terms to an affiliate or successor in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets without your consent.
All notices under these Terms must be in writing. Notices to you will be sent to the email address associated with your account and are deemed received upon delivery. Notices to Bomdiu must be sent to contact@bomdiu.com or by postal mail to the address below, and are deemed received upon delivery (email) or three (3) business days after mailing.
Failure by either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the waiving party.
The Service may enable integration with third-party systems including ERP, accounting, and inventory management software (“Connected Services”). (a) You are solely responsible for ensuring you have authorization to connect such systems and for the accuracy of data transferred to and from Connected Services. (b) Integration availability does not constitute endorsement of any Connected Service. (c) Your use of Connected Services is subject to their respective terms of service and privacy policies. (d) Bomdiu is not responsible for the availability, functionality, security, or data integrity of Connected Services, nor for any data loss or corruption occurring during synchronization.
We may modify these Terms from time to time. We will notify you of proposed changes on a durable medium (e.g., email or platform notification) at least fifteen (15) days before the changes take effect, unless a longer notice period is required due to the nature of the changes. Changes will not apply retroactively.
You may terminate your contract before the changes take effect if you do not agree to the proposed changes. The notice period may not apply where, and to the extent that: (a) we are subject to a legal or regulatory obligation requiring a change without respecting the notice period; or (b) we must implement a change to address an unforeseen and imminent danger related to fraud, malware, spam, data breaches, or other cybersecurity risks.
If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior or contemporaneous understandings or agreements.
Sections which by their nature should survive termination will survive, including, without limitation, Sections 5 (Intellectual Property), 10 (Data Protection), 11 (Confidentiality), 14 (Warranty Disclaimer), 15 (Indemnification), 16 (Limitation of Liability), 17.3 (Post-Termination Data Retrieval), and 18 (General Provisions).
If you have questions regarding these Terms, please contact us at:
Bomdiu SINGLE MEMBER PC
GEMI: 190310106000
VAT: EL803131996
Geor. Gennimata 21
555 35 Thessaloniki
Greece
Phone: +30 231 176 8265
Email: contact@bomdiu.com
Website: https://bomdiu.com